OMNICHANNEL

CUSTOMER EXPERIENCE

Personalize Customer Experience with Dynamic Content

 

Applying THRON to Omnichannel Customer Experience means:

  • Following the behavior of users online.
  • Making web pages dynamic so that they show different content depending on the user who is visiting them and their interests.
  • Ensuring that navigation between the various channels is coherent and increasing user engagement in this way

KPI to measure

+50%

Click-through rate
increase on 
recommended content

Read the recipe 
to adopt this Business Case

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THRON Intelligence has increased our customer base by 130%.
Eugenio La Teana
Head of Research & Development
RTL

 

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