{"id":7654,"date":"2023-08-04T08:29:44","date_gmt":"2023-08-04T06:29:44","guid":{"rendered":"https:\/\/www.thron.com\/?page_id=7654"},"modified":"2026-06-09T11:03:32","modified_gmt":"2026-06-09T09:03:32","slug":"services","status":"publish","type":"page","link":"https:\/\/www.thron.com\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"\n
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Are you a customer?
Ask for Customer Success<\/font> program.<\/h2>\n\n\n\n
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\n <\/i> <\/div>\n \n \n
\n Onboarding <\/h5>\n \n

\n We will guide you step by step in configuring the perfect platform for you. <\/p>\n \n <\/div>\n

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\n <\/i> <\/div>\n \n \n
\n Training <\/h5>\n \n

\n Discover all the platform\u2019s functions and exploit all its potential. <\/p>\n \n <\/div>\n

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\n <\/i> <\/div>\n \n \n
\n Use cases <\/h5>\n \n

\n Make use of the experiences of some of the top brands in the world. <\/p>\n \n <\/div>\n

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\n <\/i> <\/div>\n \n \n
\n Mentoring <\/h5>\n \n

\n The answer to your questions \u201cHow can I \u2026\u201d or \u201cHow does this work \u2026\u201d. <\/p>\n \n <\/div>\n

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\n <\/i> <\/div>\n \n \n
\n Monitoring <\/h5>\n \n

\n Receive proactive analysis and consultancy based on your actual uses. <\/p>\n \n <\/div>\n

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\n <\/i> <\/div>\n \n \n
\n Feedback <\/h5>\n \n

\n Share tips and ideas. Shape the THRON PLATFORM of the future with us. <\/p>\n \n <\/div>\n <\/div>\n<\/section>\n\n\n

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Flatten your
learning curve<\/h2>\n\n\n\n
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Your Success Manager is always at your side, from the first login until when you decide to scale.<\/p>\n\n\n\n

Onboarding and training are customised<\/strong> according to sector, team and processes. <\/p>\n\n\n\n

Guides and videos are available with just a click.<\/p>\n\n\n\n

Minimise learning costs and timeframes.<\/p>\n\n\n\n

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Accelerate and turbocharge your ROI <\/h2>\n\n\n\n
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Learn all the tricks and secrets to optimally manage your digital assets and products. <\/p>\n\n\n\n

Take the best from your sector\u2019s best practice<\/strong>, replicate the most tried and tested processes, and monitor the key metrics.<\/p>\n\n\n\n

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Take a leading role in 100% digital stories<\/h2>\n\n\n\n
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Share the functions you consider most important for your work with your Success Manager and contribute to helping the system evolve. <\/p>\n\n\n\n

Tell the story of your brand\u2019s digital excellence <\/strong>and share your experience of governance of assets and products through a success case.<\/p>\n\n\n\n

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THRON Customer Service<\/font>.
A team always at your side<\/h2>\n\n\n\n
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We work every day to maximise the quality of our platform and the experience of our users, but we know very well that technology isn\u2019t everything. For this reason, you can always count on a formidable group of people with great skills and expertise and 100% positive feedback from our customers.<\/p>\n<\/div>\n\n\n\n

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Visit THRON Guide<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Open a ticket<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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\"Malware<\/figure>\n\n\n\n
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Report a platform bug or fault <\/h4>\n\n\n\n
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Noticed a bug? You\u2019ve come to the right place to report it.<\/p>\n<\/div>\n\n\n\n

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Request the support
of an expert<\/h4>\n\n\n\n
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Need technical support? Tell us everything, we\u2019re here. For you.<\/p>\n<\/div>\n\n\n\n

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Response times always guaranteed<\/h4>\n\n\n\n
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Our support team, operational 24\/7, will respond according to your customer profile (see table).<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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<\/th>STANDARD
PROFILE<\/th>		BUSINESS
PROFILE<\/th>		ENTERPRISE
PROFILE<\/th><\/tr><\/thead>
<\/td><\/td><\/td><\/td><\/tr>
URGENT<\/td>24h<\/td>4h<\/td>30 min<\/td><\/tr>
HIGH<\/td>Best Effort<\/td>8h<\/td>1h<\/td><\/tr>
NORMAL<\/td>Best Effort<\/td>16h<\/td>4h<\/td><\/tr>
LOW<\/td>Best Effort<\/td>24h<\/td>8h<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
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Know where to find an answer to your questions quickly?<\/h4>\n\n\n\n

On THRON Help.
Do it yourself and do it for three: check out the guides that are right for you.<\/p>\n\n\n\n

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Go to THRON Guide<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Are you a customer? Ask for Customer Success program. Accelerate and turbocharge your ROI Learn all the tricks and secrets…<\/p>\n","protected":false},"author":10,"featured_media":8774,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7654","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thron.com\/en\/wp-json\/wp\/v2\/pages\/7654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thron.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thron.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thron.com\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thron.com\/en\/wp-json\/wp\/v2\/comments?post=7654"}],"version-history":[{"count":36,"href":"https:\/\/www.thron.com\/en\/wp-json\/wp\/v2\/pages\/7654\/revisions"}],"predecessor-version":[{"id":23716,"href":"https:\/\/www.thron.com\/en\/wp-json\/wp\/v2\/pages\/7654\/revisions\/23716"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thron.com\/en\/wp-json\/wp\/v2\/media\/8774"}],"wp:attachment":[{"href":"https:\/\/www.thron.com\/en\/wp-json\/wp\/v2\/media?parent=7654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}