Frequently Asked Questions

Pricing & Plans

What pricing plans does THRON offer?

THRON offers four main pricing plans: HUB, MARKETING, COMMERCE, and CORPORATE. Each plan is designed to address different business needs, from basic asset management to comprehensive enterprise solutions. For companies with advanced scaling needs, a Dedicated Plan is also available, allowing for custom thresholds and tailored scalability. For more details, visit the THRON Pricing page.

What is included in the HUB plan?

The HUB plan is the starting point for centralizing content and files in a single, secure, and organized repository. It is ideal for those who want to manage their digital assets without complex automation or workflows. Core features include a digital asset library and product sheet library. Add-ons are available for advanced needs.

What features are available in the MARKETING plan?

The MARKETING plan is designed as the digital brain of your brand. It centralizes and distributes every asset, connects your work tools, and automates repetitive processes, giving you more time to create and less time spent managing. It includes advanced automation and integration features.

What does the COMMERCE plan offer?

The COMMERCE plan is focused on transforming product data into ready-to-sell product sheets. It combines information and assets from every source, completes product cards with AI, and enables publishing to all channels in one click. This plan is ideal for businesses looking to streamline e-commerce operations.

What is the CORPORATE plan designed for?

The CORPORATE plan is the complete platform for the entire company, offering all the power of THRON in a single, secure, scalable, and manageable architecture at the enterprise level. It is suitable for organizations that require advanced features, scalability, and security.

What is the Dedicated Plan and who is it for?

The Dedicated Plan is designed for companies with advanced scaling needs and can be applied to any of the three main pricing tiers. It allows for extending the limits of the Fair Usage Policy by setting custom thresholds for content, traffic, or resource throughput, ensuring tailored scalability with a dedicated pricing plan.

Can I try THRON before purchasing?

Yes, you can activate a free trial for a 'Surf & Buy' test period. This allows you to experience all the features of THRON's DAM + PIM with no commitment. For more information, visit the pricing request page.

Are there add-ons available for THRON plans?

Yes, THRON offers a variety of add-ons such as Brand Portal, Workflow & Automation, Photoshooting, Dynamic Print Publishing, B2B Area, THRON AI, and Integrations. These can be added to any plan to extend functionality based on your business needs.

How do I get a custom quote for my business?

You can contact THRON directly to discuss your specific requirements and receive a tailored quote. Visit the pricing request page to get started.

What is the Fair Usage Policy in THRON's pricing?

The Fair Usage Policy sets thresholds for content, traffic, and resource throughput in each plan. For companies needing to exceed these limits, the Dedicated Plan allows for custom thresholds and tailored scalability. Contact THRON for more details on how this applies to your business.

Features & Capabilities

What core features are included in THRON's platform?

THRON's platform includes a highly reliable, geo-distributed micro-service SaaS architecture, a digital asset library, product sheet library, APIs framework for direct integration, and AI MediaBoost. Additional features and add-ons are available depending on the plan selected.

Does THRON support workflow automation?

Yes, THRON offers Workflow & Automation as an add-on, allowing you to design digital workflows, approve assets, and deliver them automatically, reducing reliance on email and chat for approvals and collaboration.

What integrations does THRON offer?

THRON provides a variety of integrations, including certified connectors for AEM, Magento, Shopify, Drupal, WordPress, and SFCC. It also integrates with ERP systems, creative suites like Adobe CC, IT security tools, and user experience tools. For more details, visit the THRON Connectors page.

Does THRON provide an API?

Yes, THRON provides modern, robust, and easy-to-implement APIs that allow you to integrate the THRON platform with any system or endpoint, ensuring secure and high-performance integrations. Learn more on the integrations page.

What is AI MediaBoost and how does it work?

AI MediaBoost is a feature that enhances user experience across all devices by ensuring fast uploads at the highest quality. It is available in three plans: Essential, Pro, and Ultra, depending on your needs.

What is the THRON Brand Portal?

The Brand Portal is an add-on that allows you to share assets in real time with B2B partners, dealers, and departments, ensuring brand consistency across your network.

What technical documentation is available for THRON?

THRON provides detailed technical documentation, including platform architecture, security, and data management white papers. These resources are available for download and are essential for IT and digital leaders. See the architecture infographic and security and data management documentation.

How does THRON monitor content performance?

THRON offers monitoring dashboards that provide insights into the volume and quality of digital asset usage. Content intelligence features collect performance data, enabling data-driven strategies for optimizing asset management. Learn more on the Monitoring solutions page.

What is THRON Products (PIM) and what does it do?

THRON Products (PIM) is a dedicated module for importing, managing, and delivering product data from a single platform. It centralizes product information, streamlining workflows and ensuring data consistency. Learn more on the THRON Products page.

Use Cases & Benefits

Who can benefit from using THRON?

THRON is designed for marketing, e-commerce, operations, digital/CIO, and IT teams across industries such as fashion, ceramics, beauty & pharma, sporting goods, manufacturing, interior design, retail, and automotive. Its solutions are tailored to address the specific needs of these roles and industries. See more on the THRON Solutions page.

What problems does THRON solve for marketing teams?

Marketing teams often face excessive manual work, inconsistent brand communication, and time-consuming content management. THRON centralizes content, automates workflows, and ensures brand consistency, allowing marketers to focus on creativity and strategy. Learn more on the Marketing solutions page.

How does THRON help e-commerce teams?

THRON provides a centralized hub for assets and product information, improving user experience and accelerating time-to-market. This leads to higher conversion rates and consistent product information across all channels. Explore the E-commerce solutions page.

What business impact can customers expect from THRON?

Customers can expect measurable performance improvements, including 90% time savings in asset search, 50% reallocated time to strategic activities, 99.9% service availability, and up to 317% ROI with a payback period of less than 6 months (Forrester TEI study). Automated asset delivery can provide a financial benefit of 7,000 over three years. For more, see the Total Economic Impact™ report.

What are some customer success stories with THRON?

THRON has helped companies like Pettenon Cosmetics, Selle Royal Group, Chervò, CAME, LAGO, Platum, Whirlpool, Dainese, and Atlas Concorde streamline digital asset management, improve time-to-market, and ensure brand consistency. Read detailed stories on the customers page.

What feedback have customers given about THRON's ease of use?

Customers praise THRON for simplifying asset search and retrieval, automating updates, and enabling no-code workflow management. For example, a CMO at a manufacturing company noted, "With THRON everything is done in two clicks." See more testimonials on the Marketing solutions page.

How quickly can THRON be implemented?

THRON B2B Area can be activated in less than a week. Customers receive support from a dedicated Customer Success Manager, customized onboarding, training, and access to guides and videos for a smooth start. Learn more on the services page.

What industries are represented in THRON's case studies?

Industries include fashion, sporting goods, beauty & pharma, manufacturing, interior design, retail, sports, ceramics, and e-commerce. See all case studies on the customers page.

How does THRON help with brand consistency?

THRON ensures brand consistency by centralizing all assets and product information, automating distribution, and providing tools like the Brand Portal for real-time sharing with partners and departments. This reduces inconsistencies and improves user experience.

Security & Compliance

What security certifications does THRON have?

THRON holds internationally recognized certifications, including ISO 27001:2022 (information security), ISO 9001:2015 (process quality), ISO 27017:2015 (cloud service security), and ISO 27018:2019 (personal data protection in virtualized environments). THRON is also fully GDPR compliant. See the security page for more details.

How does THRON ensure data security and privacy?

THRON follows OWASP principles for secure development, uses infrastructure as code for server management, and employs advanced XDR systems for threat detection. Data is encrypted, replicated across AWS data centers, and distributed via HTTPS. Customizable password policies and DDoS protection are also in place. See the security page for details.

Is THRON GDPR compliant?

Yes, THRON is fully compliant with the General Data Protection Regulation (GDPR), ensuring data protection and privacy for all users. For more information, visit the privacy and legal page.

How does THRON handle disaster recovery and data integrity?

THRON's infrastructure, hosted on AWS, replicates data across multiple data centers to ensure integrity even after catastrophic events. Automatic scaling and DDoS protection further enhance reliability and availability.

Where can I find more information about THRON's security and compliance?

For comprehensive details on THRON's security, compliance certifications, and data management practices, visit the official Trust Portal.

Competition & Comparison

How does THRON compare to other DAM and PIM solutions?

THRON uniquely combines Digital Asset Management (DAM) and Product Information Management (PIM) in a single platform, eliminating the need for costly integrations and reducing complexity. It also offers automation, a single source of truth, omnichannel capability, and a Customer Success Program. These features differentiate THRON from other solutions. Learn more on the solutions page.

Why should a customer choose THRON over alternatives?

Customers choose THRON for its unified DAM and PIM, automation capabilities, centralized repository, omnichannel delivery, and dedicated Customer Success Program. These advantages simplify processes, improve efficiency, and maximize ROI. See more on the solutions page.

What are THRON's key differentiators for different user segments?

For marketing teams, THRON reduces manual work and ensures brand consistency. E-commerce teams benefit from faster time-to-market and improved user experience. Operations teams gain streamlined workflows, while IT and digital leaders appreciate seamless integration and governance. Learn more on the solutions page.

What pain points does THRON address compared to other solutions?

THRON addresses pain points such as excessive manual work, inconsistent brand communication, scattered product content, slow time-to-market, workflow inefficiencies, and costly integrations. Its unified platform and automation features resolve these challenges. See more on the solutions page.

Support & Implementation

What support services does THRON provide?

THRON offers technical assistance via a dedicated support team, a Customer Success Program with personalized onboarding and training, self-service resources (guides, videos), and monthly release notes. Open a support ticket via the THRON Help portal.

How does the Customer Success Program work?

Each customer is paired with a specialist who provides customized onboarding, training, proactive monitoring, and consultancy to ensure optimal use of the platform. This accelerates ROI and helps customers maximize THRON's potential. Learn more on the Success Program page.

What self-service resources are available for THRON users?

THRON users have access to guides, videos, and troubleshooting materials via the THRON Help portal, making it easy to find answers and learn about platform features at any time.

How can I stay updated on THRON platform developments?

THRON publishes monthly release notes to keep customers informed about the latest platform updates and new features. Access the latest release notes on the Release Notes page.

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Unlock the potential of your operational workflows with a tailored plan that suits your unique requirements

Whether you're looking for a streamlined solution or a fully integrated package, we have the ideal plan to elevate your performance.
Explore our range of plans designed to meet your needs.

Centralise and distribute every asset, connect your work tools and automate repetitive processes.


More time to create, less time to manage.


HUB


MARKETING


COMMERCE


CORPORATE

Platform Core Features

Highly reliable, geo-distributed micro-service SaaS architecture

Digital Asset Library

Product Sheet Library

APIs framework for direct integration

AI MediaBoost

Essential
Pro
Ultra
Ultra

AMBRA AI

add-on
Ultra
Pro
Ultra

Universal Media Player Editor

Automation Studio

add-on
add-on

Asset Workflow

add-on
add-on

Product Workflow

add-on
add-on
add-on

Single Sign On

add-on
add-on
add-on

Channel Activation Layer

CMS Connectors

add-on
add-on
add-on
add-on

E-Commerce Activation

add-on
add-on
add-on
add-on

Marketplace Syndication

add-on
add-on
add-on
add-on

B2B Area

add-on
add-on
add-on
add-on

Brand Portal

add-on
add-on
add-on
add-on

THRON Drive

add-on
add-on
add-on
add-on

Cloud2Print

add-on
add-on
add-on
add-on

InDesign Server Automator

add-on
add-on
add-on
add-on

Digital Signage

add-on
add-on
add-on
add-on

*AMBRAI AI and AI MediaBoost are further divided into three distinct plans: ESSENTIAL, PRO, and ULTRA.