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Ritratto professionale di un membro del team THRON con capelli castani in camicia a righe, braccia incrociate, su sfondo moderno.

People and skills that
enhance the value
of the platform

Your success matters to the whole of THRON, but there are those who take
an even closer interest: the Customer Success and Customer Service teams.

Customer Success Customer Service

THRON Customer Success.
Expertise by your side

Onboarding

We help you set up the platform on your goals.

Training

Discover how our features can make your work easier.

Use Cases

Draw on the experiences of our customers.

Support

We resolve every question and refine our guides.

Consulting

We support you through all of your projects.

We Listen

Every feedback you share helps THRON’s evolution.

Content management interface with a user profile at the center, surrounded by icons representing media formats such as images, videos, files, and messages.

You’ll be up and running within days

The Customer Success team is with you every step of the way, right from your very first login.

Onboarding and training built around your processes, to cut learning time and costs.

Accelerate your return on investment

An 8-month payback period and a +208% ROI over three years: these are the figures certified by Forrester Consulting.

Achieve them by effectively managing your assets and products in line with your industry’s best practices.

Analytics dashboard with a user profile, view and contact metrics, performance charts, and a best practice checklist.
Digital library management interface with a user profile surrounded by a grid of asset previews, including images, text, and graphics.

Share your digital transformation story

Tell us which features matter most to you and help shape the future of the platform.

Showcase your brand’s digital excellence through a success story about your experience with THRON.

THRON Customer Service.
Always-on support

Every day we work to keep the platform reliable and the experience seamless.

Whatever you need, you’ll find a team that listens and stays with you until the issue is resolved.

Malware icon, representing the importance of using THRON's customer service to report bugs or malfunctions.

Report a bug to the team if you find one

It doesn’t happen often, but if you spot a bug, let us know and we’ll take care of it right away.

Hammer and chisel icon, representing the efficiency of THRON's customer service in providing technical support.

Get help from an expert

For specific needs, just reach out and we’ll work through the solution together.

Alarm clock icon, symbolizing the efficiency and punctuality of THRON's customer service.

Available 24 hours a day,
7 days a week

Depending on your plan, you can count on support that’s always there when you need it.

THRON documentation, just a click away

On THRON Guide you’ll find answers to all the most frequently asked questions.

It’s divided into two sections: Quick Guide for practical tutorials, and Knowledge Base for technical details.