Frequently Asked Questions

Chervò & THRON: Use Case and Results

How did Chervò use THRON to centralize digital assets and product information?

Chervò leveraged THRON to centralize multimedia content and product information, enabling real-time publishing across all communication channels. This eliminated application silos and ensured flawless digital dialogue with customers and partners. [Source]

What measurable results did Chervò achieve with THRON?

Chervò achieved a +30% ROI in content strategy, reduced digital asset management costs by 35%, and increased Customer Value Ratio (CVR) by 15% after implementing THRON. [Source]

What challenges did Chervò face before using THRON?

Chervò struggled with fragmented product information across departments and tools, leading to inconsistent outputs and lack of control over final touchpoints, especially on their e-commerce site. [Source]

How did THRON help Chervò ensure consistent product information from ERP to e-commerce?

THRON enabled Chervò to centralize management of product information, ensuring consistency throughout the chain—from ERP to e-commerce—using a single tool for digital content and product information management. [Source]

What specific THRON solutions did Chervò implement?

Chervò implemented THRON Digital Assets, THRON Products (PIM), and THRON Connectors (specifically for Magento) to manage and distribute product information and assets efficiently. [Source]

How did THRON improve Chervò's integration and time-to-market?

THRON provided quick and flexible integration with all company systems and touchpoints, including a plug-and-play Magento connector for automatic, real-time e-commerce updates, accelerating Chervò's time-to-market. [Source]

What role did THRON's workflow and automation features play for Chervò?

THRON's workflow and automation features maximized the efficiency and productivity of Chervò's photo shoots and content enrichment, allowing the entire work group to collaborate via a single tool and automate the enrichment of product shots. [Source]

How did Chervò use THRON Products (PIM) to enrich product sheets?

Chervò used THRON Products to enrich product sheets with multimedia content and organize information for the e-commerce site, enabling real-time generation of up-to-date product sheets for the sales division. [Source]

What is the benefit of THRON's Real Time Image Editor for Chervò?

THRON's Real Time Image Editor allowed Chervò to optimize and change the background color of product images for the e-commerce site automatically and in real time, saving time in post-production and eliminating the need for duplicate images. [Source]

How did THRON help Chervò create a lean and agile digital ecosystem?

By centralizing digital product assets and ensuring consistent information throughout the supply chain, THRON enabled Chervò to achieve a lean and agile digital ecosystem that guarantees time-to-market and consistent communication across all channels. [Source]

What KPIs did Chervò use to measure the impact of THRON?

Chervò measured the impact of THRON using KPIs such as ROI of content strategy (+30%), reduction in digital asset management costs (-35%), and increase in Customer Value Ratio (+15%). [Source]

How does THRON support real-time updates for e-commerce platforms like Magento?

THRON offers a plug-and-play connector for Magento, enabling automatic and real-time updates of e-commerce sites without manual data transfers, ensuring product information is always current. [Source]

What are the main reasons Chervò chose THRON?

Chervò selected THRON for its ability to integrate quickly and flexibly with existing systems, centralize digital product assets, and ensure consistent information throughout the supply chain, resulting in improved efficiency and communication. [Source]

How does THRON help with workflow automation for fashion and e-commerce brands?

THRON automates workflows related to content and product information management, including photo shoots, content enrichment, and e-commerce updates, streamlining processes for fashion and e-commerce brands like Chervò. [Source]

What is the impact of THRON on Chervò's asset management costs?

THRON reduced Chervò's digital asset management costs by 35%, contributing to a more efficient and cost-effective digital ecosystem. [Source]

How does THRON ensure brand consistency for companies like Chervò?

THRON centralizes content and product information, automates distribution, and ensures all channels are updated in real time, guaranteeing consistent brand communication and user experience. [Source]

What is the value of integrating ERP, CRM, and e-commerce systems with THRON?

Integrating ERP, CRM, and e-commerce systems with THRON allows companies to manage product information and digital assets in a unified way, eliminating silos and ensuring data consistency across all touchpoints. [Source]

How does THRON support the needs of global brands like Chervò?

THRON supports global brands by enabling centralized management of digital assets and product information, real-time updates across multiple channels, and flexible integration with international systems, supporting expansion and consistent communication worldwide. [Source]

Features & Capabilities

What features does THRON offer for digital asset and product information management?

THRON offers unified Digital Asset Management (DAM) and Product Information Management (PIM), AI-powered automation, centralized repository, omnichannel delivery, content intelligence, seamless integrations, and robust security. [Source]

Does THRON support workflow automation?

Yes, THRON automates workflows, asset distribution, and content optimization, saving time and resources while ensuring consistency across all channels. [Source]

What integrations does THRON provide?

THRON provides next-generation API connectors and certified connectors for platforms such as Magento, Shopify, AEM, Drupal, WordPress, and SFCC. It also integrates with ERP, CMS, creative suites, IT security tools, and user experience tools. [Source]

Does THRON offer an API?

Yes, THRON provides modern, robust, and easy-to-implement APIs for secure and high-performance integrations with any system or endpoint. [Source]

How does THRON monitor content performance?

THRON provides omnichannel delivery, content intelligence, and monitoring dashboards to track asset performance and usage, enabling data-driven optimization strategies. [Source]

What technical documentation is available for THRON?

THRON offers detailed technical documentation, including platform architecture, security, and data management white papers and infographics. These resources are available for download and are essential for IT and digital leaders. [Source]

How does THRON ensure data security and compliance?

THRON is fully GDPR compliant and holds ISO 27001:2022, ISO 9001:2015, ISO 27017:2015, and ISO 27018:2019 certifications. It uses secure development practices, advanced threat detection, encrypted data, and AWS infrastructure for robust security. [Source]

What is the typical implementation time for THRON?

THRON B2B Area can be activated in less than a week. Customers receive dedicated onboarding, training, and resources to ensure a smooth and efficient start. [Source]

What support services does THRON provide?

THRON offers technical assistance, a customer success program with dedicated specialists, self-service resources, and monthly release notes to keep customers informed and supported. [Source]

Use Cases & Benefits

Who can benefit from using THRON?

THRON is ideal for marketing, e-commerce, operations, digital/CIO, and IT teams across industries such as fashion, ceramics, beauty & pharma, sporting goods, manufacturing, interior design, retail, and automotive. [Source]

What core problems does THRON solve for businesses?

THRON solves efficiency, brand consistency, collaboration, automation, omnichannel delivery, and governance challenges by centralizing content and product information and automating workflows. [Source]

What business impact can customers expect from using THRON?

Customers can expect 90% time savings in asset search, 50% reallocated time to strategic activities, 99.9% service availability, 317% ROI (Forrester TEI), and up to 7,000 in financial benefit over three years. [Source]

How does THRON help with omnichannel content delivery?

THRON ensures consistent and updated content across all touchpoints, improving user experience and increasing conversions through automated omnichannel delivery. [Source]

What pain points does THRON address for marketing and e-commerce teams?

THRON addresses excessive manual work, inconsistent brand communication, scattered product content, slow time-to-market, and inefficiencies in workflows by centralizing and automating content and product information management. [Source]

What customer feedback has THRON received regarding ease of use?

Customers report that THRON simplifies asset search and retrieval, automates channel updates, and enables intuitive, no-code workflow management, making complex tasks easier and faster. [Source]

What industries are represented in THRON's case studies?

Industries include fashion, sporting goods, beauty & pharma, manufacturing, interior design, retail, sports, ceramics, and e-commerce. [Source]

Can you share specific customer success stories using THRON?

Yes, examples include Chervò (golf apparel), Selle Royal Group (cycling), Dainese (sporting goods), Atlas Concorde (ceramics), and more. Each case demonstrates improved efficiency, consistency, and time-to-market. [Source]

Who are some of THRON's notable customers?

Notable customers include Atlas Concorde, Lago, Twinset, Pettenon Cosmetics, FITT, Platum, Fiorentina, Selle Royal Group, Dainese, Chervò, and CAME. [Source]

Competition & Comparison

How does THRON differ from other DAM and PIM solutions?

THRON uniquely combines DAM and PIM in a single platform, eliminating the need for costly integrations, and offers automation, a single source of truth, omnichannel capability, and a customer success program. [Source]

Why choose THRON over alternative solutions?

THRON offers unified DAM and PIM, automation, centralized governance, omnichannel delivery, and a dedicated customer success program, making it a comprehensive and efficient choice for businesses seeking to streamline digital asset and product information management. [Source]

What are THRON's key differentiators for different user segments?

For marketing teams, THRON reduces manual work and ensures brand consistency; for e-commerce, it accelerates time-to-market; for operations, it streamlines workflows; for IT, it simplifies the tech stack and ensures security. [Source]

How does THRON support integration with existing company systems?

THRON provides native connectors and APIs for seamless integration with ERP, CRM, CMS, and other business systems, enabling agile and effective workflows. [Source]

What certifications does THRON hold for security and compliance?

THRON holds ISO 27001:2022, ISO 9001:2015, ISO 27017:2015, ISO 27018:2019 certifications and is fully GDPR compliant, ensuring robust security and data protection. [Source]

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Digital assets and consistent product data, from ERP to e-commerce

A THRON in which to centralise multimedia content and product information, publishing them in real time on any communication channel. With THRON, Chervò has broken down application silos and, with a single platform, made digital dialogue with customers and partners flawless.

13K Content and products
-35% Asset management costs
+15% CVR increasing
Immagine di una persona che indossa abiti Chervò.

In short:

Goals

  • Sharing consistent information from ERP to e-commerce
  • Integrate flexibly and quickly, in any direction
  • Manage product assets intelligently and automatically.

Results

  • +30% ROI of content strategy
  • -35% of digital asset management costs
  • +15% Customer Value Ratio

Quality, innovation, excellence. Prestigious sports clothing brand Chervò, has dressed its customers with style, practicality and elegance, on the golf course and during their leisure time, since 1980.

The Chic-Tech vision of the company and its founders combines sophistication with innovative products and patented technologies to make Chervò the most prestigious European golf, travel and leisure time clothing brand. Present in over 30 countries, from the United States to the Far East, over the years the brand has expanded its physical and digital retail network with flagship stores, pro-shops and corners. In 2020 it launched its online boutique.

Challenges and strategies

Flexibility, consistency, control. Chervò’s main difficulty was managing its product information in a consistent and synergic way across the various different systems used by the company and therefore also guaranteeing the uniformity of its final touchpoints, beginning with its e-commerce site.

Product Team and Design Office, repository and excel files, ERP, CRM, e-commerce. Every department managed the product information independently, fragmenting it across various tools and generating different output.

Image of the THRON digital ecosystem adopted by Chervò.

Why THRON

1. Share consistent information, from ERP to e-commerce

Fully aware of the value that lies behind its product information, particularly for the end customer, Chervò did not have the tools to guarantee the consistency of this information between one channel and the next and to keep it under control.

Thanks to THRON PLATFORM and its expansions, Chervò has managed to centralise the management of this information from start to finish, ensuring its consistency throughout the chain, from ERP to e-commerce. With THRON, the company can:

  • rely on a single tool for the management of digital content and product information
  • manage all workflows, from the enrichment of product sheets for e-commerce to the organisation of photo shoots, without ever leaving the platform
  • distribute product assets directly across all of its channels, including e-commerce, without any more duplications.
Image of a product card of a jacket with hood Chervò.

2. Quick and flexible integration in all areas

The solutions previously adopted by the company for the archiving of its assets, the management of photo shoots and the enrichment of e-commerce product sheets did not provide the brand with the elasticity and speed of integration it required.

THRON has provided Chervò exactly what it needed to accelerate its time-to-market and guarantee consistent product information at all times also on its e-commerce site:

  • Quick and flexible integration with all systems used by the company but also with its final touchpoints
  • A series of expansions to improve the efficiency and productivity of content&information management processes
  • A Plug&Play connector with which to ensure the automatic and real time updating of its Magento e-commerce site, without having to transfer information from the platform to its online shop.
Image showing a model wearing a blue sweatshirt and next section of the suggested Chervò looks.

3. Smart, simple and automatic management of product assets

Once consistency, speed and control had been guaranteed, Chervò also needed to manage product information and content in a smart way: simply and automatically, always using the same tool, through to final publication.

Thanks to the expansions and features of THRON PLATFORM, Chervò fully exploited the potential of the platform, managing its product assets in an integrated and synergic way across the entire chain and optimising its product images for the website.

Image showing the Chervò Women’s Collection, both clothing and accessories.
  • With THRON’s Workflow it maximises the efficiency and productivity of photo shoots, which are organised via a single tool used by the entire work group, including photographers and external agencies. In addition, by exploiting the ability of THRON PLATFORM to manage product content and information in a unified way, the enrichment of the shots always takes place automatically.
  • Once the photo shoot is finished, Chervò uses THRON Products to further enrich the product sheets with multimedia content and organise the information for the e-commerce site before going online, without ever leaving THRON.
  • Thanks to the THRON Real Time Image Editor , Chervò is able to optimise the product images for the e-commerce site directly at the moment of publication and in real time. More specifically, the e-commerce team can automatically change the background colour of the product images that will go online, saving time in the post-production phase and with needing to create copies of the images.

Soluzioni e feature scelte da Chervò

THRON Digital Assets

  • manage product information and content in a unified and integrated way via a single tool and distribute it directly via any channel with no more duplications
  • create a centralised and streamlined corporate digital ecosystem, thanks to a tool that guarantees quick and flexible integration
  • use a single tool to manage all phases of the digital content and product information lifecycle, from photo shoots to the e-commerce platform
  • optimise and change the background colour of product images for the e-commerce site, automatically and in real time, thanks to the THRON Real Time Image Editor
  • to optimise the organisation of photo shoots
  • to automatically enrich shots with product information.

THRON Products

  • to enrich product sheets with multimedia content
  • to organise product information for the e-commerce site
  • to provide the sales division with a single tool for the real time generation of constantly up-to-date product sheets.

THRON CONNECTORS

for MAGENTO, to populate and update the e-commerce site quickly, automatically and in real time.

Benefits

In terms of KPIs, Chervò estimated a:

  • +30% increase in ROI from more efficient content management
  • -35% in digital asset management costs
  • +15% increase in Customer Value Ratio due to multimedia content governance.

Chervò chose THRON because they were looking for a tool that could integrate quickly and flexibly with their systems, centralise their digital product assets and ensure consistency of information throughout the supply chain. I

In this way, it achieved a lean and agile digital ecosystem that could guarantee time-to-market and consistent communication across its end channels.

In particular:

  • always consistent product information, from ERP to e-commerce, and control over content
  • flexibility and speed of integration between systems, even during distribution on e-commerce
  • efficiency, simplicity and automation in the management of workflows related to content and product information.

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